At Plumbum Stationery BD, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from plumbumbd.store. By using our website, you agree to the practices described here.

Information We Collect

When you browse or purchase from our store, we may collect:

• Personal details: name, phone number, email address, billing/shipping address.

• Order information: products purchased, payment method, and transaction details.

• Digital activity: browsing behavior, clicks, page scrolls, and interactions tracked via Google Analytics and Meta Pixel with Conversion API.

• Cookies: used for login sessions, cart saving, and analytics.

How We Use Your Information

We use your information for:

1. Order Fulfillment – to process and deliver your order through our courier partner Pathao, including Pathao Pay for payments.

2. Customer Insights – to understand what products our customers like, their shopping behavior, and regional preferences (only aggregated, not personal judgments).

3. Marketing & Ads – to build custom audiences on Meta Ads Manager (Facebook/Instagram) and provide you with relevant offers and updates.

4. Website Experience – to improve navigation, checkout, and product recommendations through cookies and analytics.

Data Sharing

We respect your privacy and only share your data with trusted partners:

• Pathao – for order delivery and payment processing.

• Meta (Facebook/Instagram) – for marketing, remarketing, and audience building.

We do not sell your data to third parties.

Cookies & Tracking

• Cookies help us keep your cart active, remember your login, and track how you use our site.

• Our cookies remain active for 24 months unless cleared manually.

• You may accept or decline cookies via the banner on our site.

Your Rights

As a customer, you have the right to:

• Request access to the personal data we hold about you.

• Ask for corrections or deletion of your data.

• Opt-out of marketing communications at any time.

Security of Your Data

We protect your personal data using SSL encryption and secure WordPress plugins. While no method of online storage is 100% secure, we take strong measures to safeguard your information.

Contact Us

For any privacy-related concerns, please contact us at:

Email: info@plumbumbd.store
Facebook: facebook.com/plumbumbd